Q & A

Is there a walk in clinic at the Morton Community Healthcare Centre?

There is a Nurse Practioner clinic at MCHC that you can call to make appointments, The VON Nurse Practioner Clinic 705-651-4866.

The clinic is open to visitors, seasonal residents, students and anyone who does not have a local family physician.

Can I be seen even if my family physician is not available?

If your family physician or practitioners office is closed and you have an urgent medical matter that cannot wait until he or she is available, you may contact the physician’s office that is covering for your physician and speak to them about scheduling an appointment for an urgent medical problem. To find out who is covering for your physician call your doctor’s office and listen to the instructions on their voice mail message. After 5pm you can call 705- 740- 6151 directly to be connected to the Extended Hours Clinic which is open Monday to Friday from 5pm to 8m. After 8pm and on weekends and holidays please call the Telephone Health Advisory Service at 1- 866- 553- 7205 to speak with a Registered Nurse who can contact the doctor on call.

What do I do when my family physician's office is closed?

Providing you have a family physician or nurse practitioner at The MCHC you have two options:

  1. Extended Hours
    The purpose of the Extended Hours Clinic is to offer rostered patients of family physicians or nurse practitioners, care for illness and injuries that require immediate attention and cannot wait until our regular clinic hours. If you are a rostered patient and in need of medical attention after 5pm please call 705 -740- 6151 to reach our Extended Hours Clinic which is open Monday to Friday from 5pm to 8pm. After 8pm or on weekends or holidays please call our Telephone Health Advisory Service (THAS) at 1- 866- 553- 7205 for medical advice.

    The Extended Hours Clinic is NOT an emergency medical facility; CALL 911 for any life-threatening situations.

    Please note that the following items will not be addressed during the Extended Hours Clinic: prescription refills, allergy shots, travel immunizations, results of lab tests, requests for referrals and completion of forms.
  2. Contact Telehealth Ontario
    Telehealth is a free service available through out Ontario to anyone that would like to get advice from a registered nurse. Call 1 866 797 0000.

Can I get blood work done at The Morton Community Healthcare Centre?

Lab services are available only to patients with a physician at the Morton Community Healthcare Centre. The lab is open by appointment only from 8 am to 11:30 am Monday to Thursday.

Can I have X-rays done at the MCHC?

See the MIC XRay / Apex Diagnostics page for more information.

How do I get a referral to see a Specialist?

Contact your family physician or nurse practitioner.

How do I find a Family Physician?

For patients who do not have a Family Physician, please register with a service provided by the Ministry of Health & Long-Term Care called "Health Care Connect".

You can contact Health Care Connect at 1-800-445-1822 or visit them on the web.

Are any doctors taking new patients?

The physicians working at the MCHC do accept new patients from time to time. They refer to the list of persons registered with Health Care Connect.

You can contact Health Care Connect at 1-800-445-1822 or visit them on the web.

What options are available after hours?

Patients of the MCHC please contact your physician's office for information regarding assistance after hours, on holidays and weekends. Call 1 866 553 7205.

What do I need to know about Health Cards?

You will be asked to present your Health Card at each visit. Please refer to the Ministry of Health and Long Term Care website for additional information.

What if I need medical advice and do not have a family physician at the Morton Community Healthcare Centre?

You may contact TeleHealth by calling 1 866 797 0000.

TeleHealth is a free, confidential telephone service you can call to get health advice or general health information from a Registered Nurse. The service provides round-the-clock access, to a qualified health professional. It can help you decide whether to care for yourself, make an appointment with your doctor, go to a clinic, contact a community service or go to a hospital emergency room.

Can you provide me with the phone numbers for doctors and allied healthcare professionals at the MCHC?

The contact information for each member of the Family Health Team can be found on their respective web page located within the Family Health Team section of our website.

Where are you located? How do I get there?

We’re located at 150 Strickland Street, Lakefield Ontario. A map to our facility can be found on our Contact page.

Why do you charge for parking?

Parking revenues contribute to the ongoing maintenance and operation of the MCHC . All funds received for parking are used by the MCHC Foundation to support healthcare within our community. The not for profit Foundation is governed by a volunteer Board of Directors. For more information, visit our Parking page. If you would like to learn more about the Foundation, visit the section of our site.